DOCOMO interTouch, Uniguest & PrinterOn Announce Strategic Partnership

DOCOMO interTouch, one of the world’s largest hotel technology providers today announced it entered into a strategic partnership with Uniguest, a provider of self service technology and specialized services and PrinterOn, a provider of world leading mobile printing solutions.

The partnership will make DOCOMO interTouch the largest distributor of both Uniguest and PrinterOn solutions globally for the lodging, restaurant and healthcare outside of the US.

Charles Reed, CEO, DOCOMO interTouch, said, “at DOCOMO interTouch our vision is to be the most comprehensive supplier of Wi-Fi enabled solutions to the Hospitality industry. In line with this strategy we have partnered with Uniguest and PrinterOn to offer their complete suite of solutions to our customers.’ The suite of solutions from Uniguest and PrinterOn offers a perfect complement to our existing line of managed services for Internet access and In Room Entertainment’

DCMI will offer the Business Center solution from Uniguest, which are a best of breed set of applications to remotely manage and secure PC or Mac computers for Guest usage in the business center, lobby or front desk. Business Center solutions offer the following features;

  • PC or Mac platform
  • Internet Email, MS Office apps
  • Branded dashboards designed to satisfy guest information needs
  • Remote printing (documents, boarding pass, maps, etc.)
  • Easy access to guest social media
  • Secured Advantage™ – Session cleaning security software
  • Approved and preferred vendor for multiple major Hotel brands

The Business Centre solution is the first step of the cooperation between the two companies; more products such as Uniguest’s Flight Information and E-Concierge will be released later during the year.

“Uniguest’s vision is to enable hotels to enhance their guest’s experience through-out the world, says, Mark Oldham, President of Uniguest, “by partnering with Docomo Intertouch, we are now aligned with one of the largest and most respected suppliers of managed internet services outside of the United States. This combination will provide great guest experiences on both Macs and PCs in lobbies world-wide as guests seek secure access to information sources on Uniguest’s touchpoint solutions.”

DCMI will offer PrinterOn’s Guest online printing service which gives guests the power to print documents from laptops, tablets and smartphones, to designated printers at the front desk or business center, without having to download printer drivers or connect to your network. Guests can print by emailing documents to a printer’s unique email address, uploading documents to a web printing portal via URL, or by using one of the mobile printing apps available for BlackBerry, iOS and Android devices, whichever method is suitable for them.

“PrinterOn is excited to announce our partnership with Docomo,” said Ken Noreikis, Vice President Sales and Marketing, PrinterOn Corporation. “The relationship brings together a world class mobile printing solution with the leading provider of integrated solutions to the global hospitality industry in Asia Pacific. The PrinterOn Solution can now be effectively deployed and supported in regions of the world where there is high demand for guest mobile printing.”

As part of the agreement, Uniguest and PrinterOn will take advantage of DCMi’s global Customer service center, Network Operations center and in country maintenance network to better service their current customer base outside of North America.

FREEDOM Business Center – powered by Uniguest and FREEDOM Print – powered by PrinterOn will be commercially available from April 2012.