Online Support For Your HP PrinterOn Software

Knowledge Base Downloads Documentation

 

Contacting Support for PrinterOn - Purchased from a Partner 

Ricoh HotSpot Printer Support
USA: +1-800-RICOH38 
Canada: +1-800-263-0815


Today's Business Solutions (TBS) Support
North America: 630-537-1370
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Uniguest Support
North America: +1-800-467-1218 option 2
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SurfBox Support
Ireland: 1800 818 989
United Kingdom: 0800 612 7784
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Envisionware Support
North America: 888-409-0888
Europe: +1-678-382-6600
Asia Pacific: +61-(0)8-8132-5800 (Australia)
Nuance Support
North America: +1-770-702-6014


 

Contacting HP Support - Purchased Direct 

HP Phone Support

  • Call 1 844-732-9070 in the Americas (Worldwide Numbers
  • At the first voice prompt, say “Software
  • Say “PrinterOn” for the name of the Software Solution
  • If asked for a SAID (Support Agreement Identifier) say that you do not have one
  • Provide your contact information and details. Your case will be logged and routed 

HP Support Portal

  • Go to  https://mycrm.support.hp.com 
  • Sign in with your HP Passport login (Don't have an account? Sign up)
  • Click on ‘Submit a New Case’
  • Under ‘Use Serial Number’, type in HPONDEMAND and click ‘Create Case’
  • In the ‘case title’, start with the word PrinterOn for efficient routing
  • Fill in the remaining details and click ‘Submit Case’. Your case will be logged and routed
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