Online Support For Your HP PrinterOn Software
Contacting Support for PrinterOn - Purchased from a Partner
|Ricoh HotSpot Printer Support
|Today's Business Solutions (TBS) Support
North America: 630-537-1370
North America: +1-800-467-1218 option 2
Ireland: 1800 818 989
United Kingdom: 0800 612 7784
North America: 888-409-0888
Asia Pacific: +61-(0)8-8132-5800 (Australia)
North America: +1-770-702-6014
Contacting HP Support - Purchased Direct
**** Important HP PrinterOn Support Notification *****
As of February 1, 2021, the method for logging a new support case has changed to be consistent with support for all HP products and solutions.
As a result, you will NO longer be able to log a case by submitting an email to printeron.com support email.
Please request support in one of the following two ways:
HP Phone Support
- Call HP Services at 1 844-732-9070 in the Americas. (Link for worldwide numbers)
- At the first voice prompt, say “Software”
- Say “PrinterOn” for the name of the Software Solution
- Provide the call agent with your contact information and your case will be logged and routed
Solutions Email Support
Issue Severity & issue description:
Number of devices down:
Please attach screenshots of the error, if applicable.
A case manager will receive your information, log a case, and route it to our solutions service team.