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Remedying the log4j vulnerability

Recently, Apache announced a critical vulnerability with their log4j API, a logging library for Java-based applications used by many web-based applications and services, including PrinterOn services. When exploited, this vulnerability can allow hackers access to servers and to run code remotely. This vulnerability affects all installations of PrinterOn as well as servers hosting standalone instances of Print Delivery Station, Print Delivery Hub, and Print Delivery Gateway.

To close this vlunerability, PrinterOn recommends that you install PrinterOn Enterprise version 4.3.8, if at all possible.

Note: To upgrade from a version earlier than PrinterOn Enterprise version 4.2.8, you must first upgrade to version 4.2.8, then upgrade to version 4.3.8. Please refer to the Release Notes for more information on the upgrade path.

If it is not possible to install the latest version of the software, PrinterOn has provided a patch to close this vulnerability, along with a README file that outlines the steps to apply the patch. PrinterOn strongly recommends applying this patch as soon as possible.

Download the

Download the README.txt


PrinterOn Enterprise Edition

PrinterOn Enterprise provide secure cloud printing for any industry and provide a complete printing platform for enabling mobile printing, remote printing, desktop printing and pull printing.


Download PrinterOn Enterprise 4.3.8

PrinterOn Enterprise Installation Guide 4.3.8 
PrinterOn Enterprise Configuration Guide 4.3.8 
4.3.8 version information file


For 32-bit versions, download PrinterOn Enterprise v4.2.8

Download PrinterOn Enterprise 4.2.8

PrinterOn Enterprise Installation Guide 4.2.8
PrinterOn Enterprise Configuration Guide 4.2.8
4.2.8 version information file

Note: The installers above are for both PrinterOn Enterprise and PrinterOn Express Editions. Your license file will determine which product and features get activated.


PrintWhere is a unique and powerful software solution that enables any Windows based PC, laptop or Surface tablet to print to any PrinterOn-enabled print device. PrintWhere eliminates tedious printer configuration and empowers users to discover and print to printers anywhere in the world using a simple web based printing solution.

Open the PrinterOn Printer Select window to find and set your printer, and then simply print from your Windows application directly to printers anywhere - whether across the room, in the office or a hotel business center.

Users of PrinterOn may prefer PrintWhere in the following situations:

  • Frequent printing
  • Printing to printers on different networks or remote printers within an Enterprise or external sites (suppliers/customers)
  • Printing of web pages that require a log in such as email or boarding passes

Download PrintWhere User Guide 6.3.8
Download PrintWhere Administrator Guide 6.3.8
6.3.8 version information file

Download PrintWhere 6.3.8 (64 bit)

Download PrintWhere 6.3.8 LE (64 bit)


NOTE: PrintWhere LE does not include the PrinterOn generic print drivers
Current version of PrintWhere is 6.3.8

For automated and large scale deployments, download the MSI files here


For 32-bit versions, download PrintWhere 6.2.8

Download PrintWhere 6.2.8 (64 bit)

Download PrintWhere 6.2.8 (32 bit)


Download PrintWhere 6.2.8 LE (64 bit)

Download PrintWhere 6.2.8 LE (32 bit)


For use with the PrinterOn Generic PCL 6 Driver or the HP PageWide Color MFP 780/785 PCL 6 (V3) Driver on 32-bit versions 

PrintWhere v6.2.7 is the last version to support the PrinterOn Generic PCL Driver. If you use this driver, download one of the following installers. PrintWhere v6.2.7 has also been updated to includes the the HP PageWide Color MFP 780/785 PCL 6 (V3) driver, introduced in PrinterOn 4.3.4, to make this driver available for users in 32-bit environments. 

Download PrintWhere 6.2.7 (64 bit)

Download PrintWhere 6.2.7 (32 bit)

Download PrintWhere 6.2.7 LE (64 bit)

Download PrintWhere 6.2.7 LE (32 bit)

PDS - Print Delivery Station

Print Delivery Station is installed on a PC at your location and collects print jobs sent using your PrinterOn web-based Printing Service and provides a privacy release interface for allowing users to release their documents at the printer. This keeps documents confidential and prevents unwanted print jobs from printing. Documents are secure and encrypted until they are released.

Download the PDS Administration Guide 4.3.8

Download Print Delivery Station 4.3.8



  • Default username/password for the PDS Configuration Manager is “root/Password” (case sensitive)
  • Windows Vista and later users: Please save the file to disk as the file may not run successfully from the server

For the 32-bit version, download Print Delivery Station 4.2.8

Download Print Delivery Station 4.2.8

PDG - Print Delivery Gateway

The PrinterOn Print Delivery Gateway software serves as a gateway for submitting documents to PrinterOn-enabled printers. PDG allows documents to be submitted from iOS devices, using Google Cloud Print or through Windows print protocols. The Print Delivery Gateway acts as a bridge that can support multiple print workflows and enables IT Administrators to streamline the deployment, management and administration of the PrinterOn service and associated printers.

Download the PDG Administration Guide 4.3.8

Download Print Delivery Gateway 4.3.8

For the 32-bit version, download Print Delivery Station 4.2.8

Download Print Delivery Gateway 4.2.8

PrintConnect Configuration Utility

The PrintConnect is a ready-to-go, compact network device embedded with the PrinterOn mobile printing software. The PrintConnect connects directly to a local network or to a printer via USB to enable secure mobile printing anywhere.No PC required.

The PrintConnect Config File Generator utility creates configuration files to set options for communication on the network and to the PrinterOn web site.

To use the configuration utility, you require Sun's JRE 1.6.0 or later. Download the JRE from

Download PrintConnect Configuration Utility