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Support

Online Support for Your PrinterOn Software 

Contacting Support for PrinterOn – Purchased from a Partner  

  • HP Inc.
    Worldwide Phone Support: Link for worldwide numbers
    Email: printsolutions.support@hp.com
  • Uniguest Support
    North America: +1-800-467-1218 option 2
    Email:  service@uniguest.com
  • Ricoh HotSpot Printer Support
    USA: +1-800-RICOH38
    Canada: +1-800-263-0815
  • Today’s Business Solutions (TBS) Support
    North America: 630-537-1370
    Email: support@TBSit360.com
  • Envisionware Support
    North America: 888-409-0888
    Europe: +1-678-382-6600
    Asia Pacific: +61-(0)8-8132-5800 (Australia)
  • SurfBox Support
    Ireland: 1800 818 989
    United Kingdom: 0800 612 7784
    Email: support@surfbox.ie
  • Kofax – Nuance Support
    North America: +1-770-702-6014

Contacting ePRINTit Support – Purchased Direct 

Direct Support – Support@eprintit.com  

Renewing a Printeron License(s)– send email to Renewal@eprintit.com provide us with your PrintSpots License and number of Printers 

To enquire about purchasing a license, send email request to info@eprintit.com  

Solutions Email Support

Please send an email to support@eprintit.com and include the following information: (A Support Ticket is automatically generated)

    Please attach screenshots of the error, if applicable.

    A case manager will receive your information, log a case, and route it to our solutions service team.